Frequently Asked Questions
Everything you need to know about bringing Artika style into your home.
What is the standard shipping time for furniture and decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while larger furniture pieces may require 10-14 business days for specialized freight delivery.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
Are your lighting fixtures compatible with smart home systems?
Many Artika lighting products are compatible with standard dimmers and smart home hubs. Please check the 'Technical Specifications' section on the specific product page for detailed compatibility info.
Do you offer assembly services for large furniture items?
Currently, we provide detailed digital and printed assembly guides for all products. For select metropolitan areas, we offer 'White Glove' delivery which includes full assembly and packaging removal for an additional fee.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through our financing partners.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment's progress in real-time.