Returns & Exchanges
At Artika, we want you to be completely satisfied with your home decor and lighting purchases. If a product doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the items in their original Artika packaging, ensuring all hardware, manuals, and protective materials are included to prevent damage during transit.
- 3.Affix the Shipping Label
Print the prepaid return shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Refund
Hand over your package to the designated carrier; once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
